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Job ref no.: 3997457/001_1530614230
Page Group Hong Kong

Customer Service Officer - Luxury Shopping Mall

Page Group Hong Kong

Benefits
  • 5-day week
  • Competitive pay
  • Discretionary bonus
  • Flexible working hours
  • Medical plan
  • Year-end bonus

Our client is one of the luxury shopping mall located on the HK Island side. They consist of more than 170 international premium to luxury brands and different kinds of entertainment facilities. They aim to create personalised customer experience to their guests. They are currently expanding and hiring more talents to join the team.

Client Details

Our client is one of the luxury shopping mall located on the HK Island side. They consist of more than 170 international premium to luxury brands and different kinds of entertainment facilities. They aim to create personalised customer experience to their guests. They are currently expanding and hiring more talents to join the team.

Description

  • Greet and welcome guests
  • Provide accurate information to the guests
  • Assist in reservation, promotion and ticket redemption
  • Deal with customer complaints in a professional manner


Profile
  • 1-2 years concierge or customer service experience is preferable
  • Presentable, friendly and confident
  • Excellent interpersonal skills and communication skills
  • Good command in English, Mandarin and Cantonese


Job Offer
  • Stable working hours
  • 5-day work week
  • 15 days Annual Leave
  • Competitive Salary package
  • Training provided
  • Friendly working environment
  • Medical cover

More job information
Job ref no. 3997457/001_1530614230 (CT3115664-01#1241)
Job Function
Industry
Location
  • Central
Employment Term
  • Permanent
  • Full-time
Experience
  • 0 year
Career Level
  • Entry level
Education
  • Asso. Deg or High Dip
Require to Travel
  • No travel