Posted on 2021-12-02

Customer Service Officer (No selling involved, No shifting, 5-day work week)

AIG Insurance Hong Kong Limited


Who we are

Join 65,000 AIG colleagues who work together every day to make a difference around the world. Our employees exemplify our values of diversity, inclusion, and global citizenship – and in return, we offer world-class opportunities that lead to exciting careers across a broad range of disciplines. Discover who you can become at AIG.

Your contribution at AIG

  • Answering customer enquiries and complaints by phone and email
  • Providing accurate product/marketing/service information to clients
  • Taking orders and providing after sales service
  • Maintaining a professional and good image to customers on providing business services
  • No shifting is required and 5 days’ work week

What we are looking for

  • Higher diploma degree or above, with 2 years experiences in Call Centre/Customer Service/Sales Support would be preferred. Fresh graduates are also welcome
  • Passed IIQE Paper 1 & 2 will be an advantage
  • Strong communication skills in English, Cantonese; ability to speak in Putonghua will be an advantage
  • Excellent written manners in both English and Chinese
  • PC literate and able to type fast.  
  • Able to work independently, as well as, be a team player
  • Detail-oriented and excellent time management with the ability to prioritize issues, support multiple tasks and be responsive
  • Self-motivated, eager to learn, responsible and patient

Interested parties please click Apply Now to apply job.


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More job information
  • 11,000 - 30,001 / month
  • 5-day week
  • Dental plan
  • Insurance plan
  • Medical plan
  • Paid overtime
Job Function
  • Quarry Bay
Employment Term
  • Permanent
  • Full-time
  • 2 years
Career Level
  • Non-management level
  • N/A