Job ref no.: L-CS-1806004 (CT3119080-01#6891)

Customer Service Officer ( Part Time)

Lyreco (Hong Kong) Co Ltd

  • 5-day week

 Job Responsibilities:

  • Handle, answer and follow up the phone and email enquiries from external customers in the areas of quotation, orders tracking status and special product inquiries
  • Handle with customers complaints and manage order processing in a timely and professional manner
  • Provide prompt and accurate information and answer enquiries for both internal and external customers proactively and professionally
  • Follow up and liaise with relevant internal parties (e.g. Marketing, Logistics, Sales) to meet customers’ needs
  • Handle general administrative support in CS Department


Job Requirements:

  • Form 5/DSE graduated or above
  • Minimum 1 year of customer service experience preferably in B2B service industry
  • Experience in call centre/ inbound sales is an asset
  • Positive attitude, customer-oriented and able to work independently and multi-tasking
  • Good interpersonal and communication skill
  • Attentive to details, willing to learn and self-initiated
  • Good command of Microsoft applications in Excel, Word, Outlook and Chinese Word Processing
  • Proficient in both spoken and written English and Chinese (Cantonese)
  • Short notice and immediate available will be highly preferable
  • Working Hours: 9am - 1pm or 2pm - 6pm

For interested talents, please clicking on Apply Now and submit full resume with current and expected salary.

OR by whatsapp at 6777 0757 for enquiry.




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More job information
Job ref no. L-CS-1806004 (CT3119080-01#6891)
  • N/A
Job Function
  • Shatin
Employment Term
  • Part-time
  • 1 year - 6 years
Career Level
  • Entry level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip