Job ref no.: CT3130312-01#3136

Customer Service Officer - Securities Brokerage co

Asia Progress Executive Limited

Our client is PRC Investment  B anking  To cope with the rapid business expansion , they are now inviting high caliber candidates to join the team


Customer Service Officer- Securities Brokerage co 



  • Provide a full range of account and sales services to mass retail customers
  • Promote business to mass retail customers through online platforms
  • Handle account opening and client onboarding processes, including client information collection, conducting KYC and CDD
  • Answer and follow up clients’ enquiries on account opening, trading platform, product and market information with professional and compliant manner
  • Perform ad hoc duties assigned
  • Assist in system projects



  • University graduate, preferably in Business or related disciplines
  • SFC type 1 license holder
  • at least 2+ years working experience in related field such as customer services, client onboarding, relationship management, etc
  • Experience in KYC/AML areas within Finance industry is strongly preferred
  • Familiar with SFC codes and guidelines
  • Good knowledge of financial products
  • Excellent in client service mindset and interpersonal communication skill
  • Customer focused, self-motivated, attention to detail and to be a good team player with strong common sense and able to work under pressure
  • Good command in written and spoken English, Mandarin(a must) and Cantonese
  • Prefer Native speaker 
  • Proficiency in using the Microsoft Excel, PowerPoint and Word


Please send full resume with  present & expected   salary to expedite sourcing  in  MS-WORD  format by clicking “ Apply Now
Please quote our reference in your application
Personal data provided by job applicants will be used strictly in accordance with the employer’s personal data policies, a copy of which will be provided upon request
All information provided will be used for recruitment purpose only

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.
More job information
Job ref no. CT3130312-01#3136
Job Function
Employment Term
  • Full-time
  • 2 years
Career Level
  • Middle management level
  • Degree