Posted on 2022-12-06

Customer Service Officer/ Senior Officer

Changjiang Securities International Financial Group Limited

Job Responsibilities:
  • Deliver excellent customer service and handle customer telephone and e-mail enquiries in an effective and efficient manner
  • Perform account opening and document checking according to the internal guidelines and ensure full compliance under rules and regulations
  • Assist the Department Head to establish and enforce service procedures, policies and standards
  • Ad hoc projects as assigned by the Company
Requirements:
  • 2-3+ years working experience in related field such as relationship management, onboarding, client services etc.
  • Qualified to be registered as SFC Representative in Type 1 and 2 regulated activities
  • Familiar with SFC regulation on KYC and AML requirements
  • Self-motivate, and communication and interpersonal skills
  • Good command of verbal & written English and Chinese; fluency in Mandarin is a plus
We offer 5-days work with good career prospect and remuneration package for the right candidate. Salary will be commensurate with qualifications and experience. Interested parties please apply with  full resume (both Chinese and English versions)  with  current and expected salary  by clicking 'Apply Now'.
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More job information
Salary
Benefits
  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Medical plan
Job Function
Location
  • Sheung Wan
Industry
Employment Term
  • Permanent
  • Full-time
Experience
    N/A