comScoreTag Job - Customer Service Officer (Serviced Apartment), SINO GROUP
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SINO GROUP

As one of the leading property developers in Hong Kong striving for excellence and quality, we have developed prestigious properties such as Coronation, One Mayfair, The Hermitage and The Palazzo. In addition to managing a large and diverse portfolio of leasing properties, we also own and operate The Fullerton Hotel and Fullerton Bay Hotel in Singapore, four prime hotels and a Yacht & Country Club in Hong Kong.

Customer Service Officer (Serviced Apartment)

Job Ref.CSO-SA/JDB

The candidate will assist the Leasing Manager to perform day-to-day building management of the serviced apartment and oversee the apartment’s daily operation, maintenance and cleaning services. Duties also included handover / takeover services, follow up services on tenant requests, enquiries, service calls and/or complaints, and monitoring the progress of all daily repair and maintenance services. He/She will also be responsible for assisting Leasing Team on daily operations, providing administration support, preparing tenancy documents and handling incoming telephone calls and general enquiries.

Requirements:

  • Diploma or Degree holder in any disciplines
  • 1-2 years of real estate related experience, especially in hotel or serviced apartment
  • Proactive fresh graduates will also be considered
  • Proactive and customer oriented 
  • Good interpersonal, communication and presentation skills 
  • Good command of spoken and written English and Chinese. Proficiency in Putonghua an advantage
  • Able to work independently and under pressure 
  • Knowledge of relevant statutory requirements, regulations and licensing requirements is an advantage
  • Good computer skills
  •  

We offer attractive remuneration packages commensurate with experience and qualifications. If you aspire to an exciting and rewarding career, send your resume immediately, quoting your present and expected salaries to our email address at hrd@sino.com or by mail to Human Resources Department, Sino Group, 11-12/F, Tsim Sha Tsui Centre, Salisbury Road, Tsim Sha Tsui, Kowloon, Hong Kong.

If the applicant does not receive a response by 13 December 2017, the application will be considered unsuccessful. Information provided by applicants will be treated in strict confidence and used for recruitment purposes only.

Apply Now
Job Ref No.
CSO-SA/JDB (CT3111575-01#0006)
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Salary
N/A  
Benefits
  • Medical plan
  • Year-end bonus
Employment Term
Experience
Career Level
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