Job ref no.: CT3115276-01#0087
VCC Land Limited

Customer Service Officer - Serviced Apartments

VCC Land Limited

Benefits
  • Birthday leave
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Marriage leave
  • Meal allowance
  • Medical plan
  • Paid overtime
  • Special / extra leave
  • … + 5 more

Responsibilities:

  • Carry out daily operations of serviced apartments to deliver premier services to guests
  • Handle guests’ enquiries and complaints, check in / check out, emergency cases, show flat tour and presentation and etc.
  • Coordinate with the Leasing and Marketing Department on the execution of day-to-day operations of booking, procedures and marketing activities
  • Provide administrative and clerical supports

Requirements:

  • Form 7 or above, possesses certificate or diploma holder in Hospitality/ Hotel/ Tourism or related discipline
  • Minimum 2 year of guest service experience at front desk, with relevant experience in serviced apartment preferred (more experienced candidate will be considered as Senior Customer Service Officer)
  • Customer focused, well-groomed and pleasant personality
  • Good communication and interpersonal skills
  • Proficient in using MS Office applications, familiar with Comanche preferred
  • Good command of written and spoken English and Chinese (including Putonghua)
  • Immediate available

We offer attractive remuneration package including medical insurance coverage, discretionary bonus, time-keeping bonus, meal allowance, OT allowance, public holiday, educational sponsorship scheme, excellent career development opportunities and others benefit package to the right candidate. Interested parties please email your resume in MS Word format/PDF with current and expected salary to [via CTgoodjobs Apply Now ].

Please visit our website at www.theV.hk for more information.

All information received will be kept in strictly confidential and only for employment related purposes.

More job information
Job ref no. CT3115276-01#0087
Salary
  • N/A
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 2 years
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree