Job ref no.: CT3115276-01#0178
VCC Land Limited

Customer Service Officer - Serviced Apartments

VCC Land Limited

Benefits
  • Birthday leave
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Marriage leave
  • Meal allowance
  • Medical plan
  • Paid overtime
  • Special / extra leave
  • … + 5 more

Responsibilities:

  • Act as front line main contact for long term residents
  • Lead viewings for prospective clients with additional incentives on success of deal closing
  • Act as a Brand Ambassador for V – review and cooperate with site Housekeeping and Repairs & Maintenance teams to review room standard
  • Conduct check in and check out for monthly residents and handle relevant paperwork such as Booking Form, License Agreement, Inventory Check Form
  • Handle guest concerns as needed, and participate in guest experience improvement actions
  • Attend morning briefing call and provide report to management on day end

Requirements

  • Form 7 or above
  • Past experience in hotel or other serviced apartments strongly preferred
  • Customer-focused, well-groomed and pleasant personality
  • Good command of Chinese and English
     

We offer attractive remuneration package including medical insurance coverage, discretionary bonus, time-keeping bonus, meal allowance, OT allowance, public holiday, educational sponsorship scheme, excellent career development opportunities and others benefit package to the right candidate. Interested parties please email your resume in MS Word format/PDF with current and expected salary to [via CTgoodjobs Apply Now ].

Please visit our website at www.theV.hk for more information.

All information received will be kept in strictly confidential and only for employment related purposes.

More job information
Job ref no. CT3115276-01#0178
Salary
  • N/A
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year
Career Level
  • Non-management level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip