Job ref no.: CT3114387-01#6849

Customer Service Officer (Spanish/Italian/German/Dutch/Polish/French)

Classy Wheeler

Classy Wheeler -Lai Chi Kok, Kowloon

Full-time, Permanent

Client Description
Our Client is an online retail/ trading company specialized in electronic and camera products. With their expansion in their global customer service team, they are looking for a foreign speaking (German, Italian, Dutch, Polish, Spanish, French) Customer Service Officer to join the fast growing team.

In return, they offer international exposure, fun and energetic work culture. Candidate with relevant skillset and fluent foreign language speaking are welcome to join the team.
Job Description

Provide customer service to customers buying online

Answer incoming enquiries through phone calls, email, and live chat

Manage order processing cycle with other departments

Assist customers and ensure they have a smooth buying journey

Any after sales service and troubleshooting

Provide excellent customer service and handle complaints
Job Requirements

Candidate must be eligible to work in Hong Kong

Proficient language on French/ Polish /German /Dutch /Italian / Spanish is a must

Excellent communication skills with relevant experience on customer service is a plus

Past experience or knowledge in electronic products is a plus

Immediately available preferred

Fresh graduates will also be considered

Working hour: 10:00 a.m. - 7:00 p.m. (Mon- Fri)

Interested parties please click Apply Now

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More job information
Job ref no. CT3114387-01#6849
  • N/A
Job Function
  • Lai Chi Kok
Employment Term
  • Full-time
Career Level
  • Non-management level
  • N/A