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Job ref no.: CT3120517-01#0320
Harvey Nichols (Hong Kong) Limited

CUSTOMER SERVICE OFFICER (Tsuen Wan)

Harvey Nichols (Hong Kong) Limited

Responsibilities:

  • Responsible for Customer Service daily operations;
  • Handling customer enquiries and complaints via phone and email;
  • Provide professional quality customer service with prompt manner;
  • Responsible for the administration support including data input and coupon/GWP redemption;
  • Responsible for Customer Service reports;
  • Assist in handling ad-hoc assignments if needed.

Requirements:

  • Non-degree tertiary;
  • 1 year relevant experience from retail, hotel or airline industries would be an advantage;
  • Interested in cosmetics and customer service field;
  • Detail-minded, positive and proactive working attitude, with strong customer service mindset;
  • Good command of both spoken & written English and Chinese (Mandarin);
  • Good numerical & computer skills;
  • Proficient in Chinese and English word processing;
  • Shift duty is required;

**Fresh Graduate is also welcome to apply.

 

We offer excellent career prospects, competitive salary and fringe benefits to the right candidate. Please send your application with detailed resume quoting Position Title, with date available, current and expected salary to: 

[via CTgoodjobs Apply Now ] or clicking Apply Now.

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Human Resources Division.

More job information
Job ref no. CT3120517-01#0320
Salary
  • N/A
Job Function
Industry
Employment Term
  • Permanent
  • Part-time
  • Full-time
Experience
  • 0 year - 1 year
Career Level
  • Entry level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip