Customer Service Officer - Virtual Bank ($16-18K)
- 5-day week
- Discretionary bonus
- Family medical plan
- Flexible working hours
- Medical plan
- Transportation allowance
Our Client, a leading fin-tech company in Asia with one of the first virtual banks established in Hong Kong, is now looking for Customer Service Officer to join their dynamic team.
Responsibilities:
• Handle inbounds call for customer's enquriries and complains
•處理入境電話，要求客戶查詢和投訴
• Liaise with customers to perform KYC and Account openings
•與客戶聯絡以進行KYC和帳戶開設
• Collect and provide customer feedback to supervisor for improvement
•收集客戶反饋並將其提供給主管以進行改進
• Comply with company's policies and available procedures/guidelines
•遵守公司政策和可用程序/準則
Requirements:
• 1 year’s Call Center experience
•至少1年的客戶服務經驗
• Good command of written and spoken English, Cantonese and Putonghua
•良好的英語，粵語和普通話讀寫能力
• More experience will be considered as a senior role
•更多經驗將被視為高級職位
Remuneration:
• $16K - $20K + Attractive Shift Allowance
• Discretionery Bonus
• 15 Annual Leave + Birthday Leave
• Medical Coverage
• Transportation Allowance
Contact:
Nicholas Yeung
Phone: 2281 1285
Email: [via CTgoodjobs Apply Now ]
Whatsapp: 6310 7071
Interested parties please email a CV with job title to [via CTgoodjobs Apply Now ]
| Job ref no. | CT3122147-01#0047 |
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ManpowerGroup Hong Kong
ManpowerGroup Hong Kong (Registered as Manpower Services (Hong Kong) Limited) provides employers a range of services and solutions for the entire employment and business cycle including permanent, temporary and contract recruitment; employee assessment and selection; training; outsourcing and consulting. We help both companies and individuals achieve more than they imagined.
ManpowerGroup Greater China
ManpowerGroup Greater China Limited (Stock code: 2180 HK) started its business in Hong Kong and Taiwan in 1997. Since that time, it has accelerated its market expansion and now provides services to its clients in over 130 cities in the Greater China markets and operates in more than 20 offices. ManpowerGroup Inc. (NYSE: MAN), our largest shareholder, is a world leader in workforce solutions and services – with a long operating history of more than 70 years.We commit to unleashing the power of the human potential for progress. We are well recognized by clients and associations through our contemporary offerings of flexible staffing, head-hunting, recruitment process outsourcing, talent management and training, and other integrated service solutions. As a testament to our commitment, we have received such honorable recognition as "Asia-Pacific Human Resources Service Leading Enterprise".