comScoreTag Job - Customer Service Officer x 7 posts ($15,500), Bravo Personnel Consultancy Limited
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Bravo Personnel Consultancy Limited

BRAVO is one of the Hong Kong’s leading recruitment consultancy since 1993. We specialise in servicing all levels of employment on a permanent and temporary basis. Our reputation is gained through our careful, effectiveness and accurate method of pre-selection of candidate to assure the various requirements of our clients.
 
Our client is a world-wide Insurance company located at TST urgently seeking for the following position:

Customer Service Officer x 7 posts ($15,500)

Job Ref.CT3111905-01#6578

Job requirements:

  • Provide and process information by referring to operation systems, guidelines and applications in response to customers’ enquiries, concerns and requests about insurance products and services
  • Respond to customer feedback in a timely and professional manner to enhance customers’ satisfaction
  • Support leaders to provide refreshment/enrichment training to new staff and offer advice to new and existing staff on case handling through regular case sharing so as to uplift service standard
  • Communicate and coordinate with different functions/departments to maintain a harmonious relationship so as to enhance the operation efficiency and effectiveness
  • Form 7 or above with 1 year of relevant experience in Customer Service operations/ Client Facing environment
  • Good written/spoken English/Chinese (Including Mandarin)
  • Good analytical and problem-solving skills


Interested parties, please contact Ms WONG or Ms CHENG at 2881 6923 during office hours or email your CV by clicking 'Apply Now' or fax your resume to 2576 8026. All the personal data collected will be used for recruitment purpose only.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

Apply Now
Job Ref No.
CT3111905-01#6578
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