Job - Customer Service Officer, Mydress Holdings Limited
FancyBox
Mydress Holdings Limited

MyDress is the leading fast fashion e-commerce platform in Hong Kong. If you are interested in fashion, join us now and help us grow this young, but exciting company! For more information, please visit www.mydress.com.

Top 10 e-Commerce Websites 2016 winners of Retail Asia expo 2016

Customer Service Officer

Job Ref.CT3107350-01#0013

Responsibilities:

  • Handle incoming calls from CS hotline system in a professional manner, answer inquiries received by phone, by mail and other media channels.
  • Deliver quality customer service including order processing, follow up and handle inquiries or complaints with good communication skill, friendly and polite manner
  • Handle customer returns
  • Provide administrative and clerical support to the team
  • Assist warehouse to pack the parcel as required

Requirements

  • Form 7 or above
  • At least 1 years of customer service or call center experience
  • Strong commitment to delivering quality customer service
  • Good command of written English and Chinese
  • Good team player with excellent communication & presentation skill
  • Hands-on experience of PC operations and Internet knowledge
  • Experience in handling customers' written inquiries and complaints through electronic mail

We offer

  • 5-day work week
  • Performance bonus
  • Transportation allowance
  • Medical coverage
  • A fun working environment!

Interested candidates please email your resume, expected salary and availability to kelvin@mydress.com

Apply Now
Job Ref No.
CT3107350-01#0013
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  • 5-day week
  • Discretionary bonus
  • Medical plan
  • Transportation allowance
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