comScoreTag Job - Customer Service Officer, Casetagram Limited
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Customer Service Officer

Job Ref.CT3112523-01#0059
Casetagram Limited

Job Description:

  • Resolve matter / follow up with customer enquiry emails
  • Coordinate with production and logistics department
  • Daily monitoring of customer feedback across social network
  • Support adhoc projects / tasks

Ideal candidate:

  • Prior work experience in customer service, media agency, telemarketing
  • Passion and patience in helping customers with their difficulties
  • Fluent in written/spoken English (bilingual in written/spoken Chinese/Cantonese a plus)
  • Experience in e-commerce and logistics industry is highly regarded
  • Able to work independently and effectively
  • Attention to details and organized
  • Creative, understand the Internet and consumer behavior
  • Proficient in Facebook, Twitter, Pinterest, Instagram and Tumblr
  • Social media experience and search marketing are advantageous but not compulsory

If you have a passion for exploring and working with a cutting edge start-up, we'd love to hear from you! Apply with your resume, and links to your social networks (i.e. Facebook, Instagram) for our reference.

Apply Now
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  • 5-day week
  • Discretionary bonus
  • Medical plan
Employment Term
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About Casetagram Limited

Casetify, does more than world’s best tech accessories. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Casetify, it’s about each person bringing skills and passion to a challenging and constantly evolving game.