Job ref no.: CT3116214-01#0054
Principal Investment & Retirement Services Limited

Customer Service Officer

Principal Investment & Retirement Services Limited

Job Purpose:
Handle outbound call to clients and perform customer service related duties. 

Essential Functions:
• The role is in Customer Contact Centre and required to perform outbound call to clients in offering service as well as handling incoming phone inquiries from clients with excellent and professional customer service manner. 

• Maintain accurate records and complete documentation of customer contact center functions. 

Requirements:

• F.5 or equivalent
• Better to have outbound experience, outgoing and able to work under pressure.
• Good command of spoken & written English and Chinese, Mandarin is a plus
• Good telephone manner and customer service skills
• Proficient in MS Word and Excel

We are an equal opportunity employer and welcome applications from all qualified candidates. All information received will be kept in strict confidentiality and for recruitment purpose only.

Only shortlisted candidates will be notified.

 

More job information
Job ref no. CT3116214-01#0054
Salary
  • N/A
Job Function
Industry
Location
  • Kwun Tong
Experience
  • 1 year - 2 years
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE