Job ref no.: CT3116348-01#8233

Customer Service Officer

Times Publishing (Hong Kong) Limited

  • 5-day week
  • 13-month pay
  • Dental plan
  • Discretionary bonus
  • Insurance plan
  • Medical plan
  • Paid overtime
  • … + 1 more


  • Assist Customer Service Manager to maintain good business relationship with external customers by providing them the best possible service
  • Answer telephone enquiries and attend to customers' needs
  • Manage customers database
  • Prepare various reports for Manager and the Head of Department
  • Arrange appointment for sales colleagues



  • Tertiary education or above
  • 1 year experience in customer service or marketing
  • Familiar with Hong Kong education system would be an advantage
  • People oriented, cheerful and a good team player
  • Good telephone manner and communication skills
  • Strong at Microsoft Office Skills especially Excel (eg Vlookup function)
  • Immediate availability is preferred


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More job information
Job ref no. CT3116348-01#8233
  • N/A
Job Function
  • Tin Hau
Employment Term
  • Permanent
  • Full-time
  • 1 year
Career Level
  • Entry level
  • F.5- F.7 or DSE
  • Diploma or equivalent