Job ref no.: CT3118349-01#0020
Bank of China Group Insurance Company Ltd

Customer Service Officer

Bank of China Group Insurance Company Ltd


  • Provide quality and professional hotline service to customers from all channels
  • Optimize customer service systems and processes
  • Analyze the data, write reports, and provide solutions
  • Liaise with internal departments to resolve customer problems
  • Handle any ad-hoc projects


  • F7 above, or other recognized insurance qualification
  • 2 years relevant experience
  • Familiar with the workflow and procedures of call center operation
  • Experience in customer service system process optimization
  • Good command of spoken and written English and Cantonese
  • Immediate available is much preferred

Candidate with less experience will be consider as Assistant Customer Service Officer

We offer competitive remuneration package. Interested parties, please send your resume with CURRENT & EXPECTED salary and DATE AVAILABLE by clicking Apply Now.

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More job information
Job ref no. CT3118349-01#0020
  • N/A
Job Function
  • Central
Employment Term
  • Permanent
  • Full-time
  • 1 year - 5 years
Career Level
  • Non-management level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
Require to Travel
  • No travel