Job ref no.: CT3118690-01#2651

Customer Service Officer

Asia Pacific Soft Limited

  • 5-day week
  • Discretionary bonus
  • Medical plan

Asia Pacific Soft Limited (“APSoft") is a leading IT software and services company in the industry, delivers strategic advice and solutions, including the design, development, deployment and operations of end-to-end IT solutions to meet customers’ business needs.


Through the success of the flagship Human Resource Management System (HRMS) product suite, our business partners are major MPF Services Providers. APSoft has established a broad range of clientele of 6,500 enterprise customers in Hong Kong across diversified industries and businesses including Banking and Finance. 


APSoft is the most preferred partner of choice for many enterprise-class customers sourcing for Human Resources Management solutions specialized for their business operations.


To cope with our business expansion, we are now looking for high-caliber candidates to take up the following challenging role.


Customer Service Officer


Duties & Responsibilities:

  • Handle client's day-to-day enquiries;
  • Provide back end support to users of the HRMS;
  • Assist IT project implementation and users training;
  • Collect client's requirements and communicate to supervisor for formulation of HRMS.



  • Higher diploma or above holder in any related disciplines;
  • Working experience in customer service is preferable;
  • Hands-on experience in HRMS will be advantageous;
  • Able to work independently, attention to details, show initiative and take full responsibility for completion of duties;
  • Responsibleand customer-oriented;
  • Good communication, presentation and interpersonal skills.
  • Immediate availability is preferred.



  • Medical insurance
  • Paid Sick Leave
  • Birthday Leave
  • Marriage leave
  • Discretion Bonus
  • 5 days work


Interested parties please click Apply Now to apply job.

We offer attractive remuneration and benefits package to the right candidate.


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More job information
Job ref no. CT3118690-01#2651
  • N/A
Job Function
  • Tsimshatsui
Employment Term
  • Full-time
  • 1 year - 6 years
Career Level
  • Non-management level
  • Asso. Deg or High Dip