Customer Service Officer (CSO) strives to provide the absolute best customer experience on a daily basis. Responsible for managing all customer inquiries pertaining to account, member enrollments, terminations, contribution or general inquiries with a focus on customer satisfaction. CSO works in a fast paced team environment to support Principal’s services on MPF and Mutual Fund offerings. CSO must be willing to help drive process improvement, in an effort to always exceed customer’s expectations. The Customer Contact Center Team has a proven track record for upward movement for high performing individuals.
Please apply in confidence with full resume, current and expected salary, date of availability and quoting reference no. CCC0119 in the subject line and email to pihkhrbp@ principal.com
We are an equal opportunity employer and welcome applications from all qualified candidates. All information received will be kept in strict confidentiality and for recruitment purpose only.
Only shortlisted candidates will be notified.
|Job ref no.||CCC0119 (CT3119322-01#0047)|
Take your career beyond the next level!
Looking for a new challenge? The Principal offers myriad opportunities for those looking to step up their responsibilities and earn new credentials, in a place where their career growth is not only possible, but actively supported. Management encourages employees to experiment and try new things that can help differentiate us from our competitors.
At the Principal®, every role supports a greater purpose—to give real people an edge in planning and protecting their financial lives. After more than 130 years of service, we’ve never had a more vibrant and dynamic global team united in our purpose.
For more information, you can visit us at http://www.principal.com.hk/allweb/001_aboutus.htm