Job ref no.: CT3123020-01#3816

Customer Service Officer

Fit Boxx

 
Hong Kong
Responsibilities
  • Responsible for CS Hotline and emails enquiries in a professional manner
  • Handle daily operation including delivery & maintenance service schedule
  • Assist Supervisor to ensure daily operational tasks or ad hoc assignments
  • Deal tactfully to resolve customer requirements or complaints by proposing suitable solutions

Job Requirements
  • Matriculated or above, with at least 1 year’ solid experience in customer service or call centre environment
  • Good command of spoken & written Chinese and English
  • Proficient in PC applications including MS Words, Excel, and Chinese word processing, knowledge in ecommerce platform is an advantage
  • Immediate available preferred
 
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