Job ref no.: CT3124206-01#0005
GEFCO Forwarding Hong Kong Limited

Customer Service Officer

GEFCO Forwarding Hong Kong Limited

  • 5-day week
  • 13-month pay
  • Competitive pay
  • Dental plan
  • Flexible working hours
  • Insurance plan
  • Medical plan
  • … + 1 more

Role & Responsibilities

• Communicate with customers for good services to customer
• Coordinate with subcontractors to organize pickup and delivery
• Coordinate with sales team for Logistics quotation
• Issue invoice to customers as per the quotation
• Provide related reports to customers (according to each individual SOP/agreement)
• Monitor and update storage status, report to manager for any issue
• Other tasks assigned by the management


  • Diploma holder in freight forwarding, logistics, customer services or related disciplines
  • Good written and spoken English, Chinese and Mandarin
  • Proficient in Word, PowerPoint and EXCEL
  • 2-3 years relevant experience in the freight forwarding / logistics industry
  • Customer caring and can sustain good relationship with customers 
  • Good communication & presentation skills
  • Exposure of Cargowise would be an added advantage.


We offer excellent remuneration packages to the right candidate.   Interested parties, please send your full CV, current and expected salary to apply for the job.



All personal data collected will solely be used for recruitment purposes. 

More job information
Job ref no. CT3124206-01#0005
Job Function
  • Kwun Tong
Employment Term
  • Permanent
  • Full-time
  • 5 years - 10 years
Career Level
  • Non-management level
  • Diploma or equivalent
Require to Travel
  • No travel