Job ref no.: CT3124955-01#0034
Watson's The Chemist

Customer Service Officer

Watson's The Chemist

  • 5-day week
  • Discretionary bonus
  • Medical plan


  • Handle customer enquiries, requests and complaint promptly with courteous manner and professionalism
  • Prepare daily/ weekly/ monthly reports and handle administrative duties of the team
  • Log and update customer information into systems according to standard operating procedures


  • Tertiary education or above with 2 - 3 years CS experience in call center
  • Strong customer service skills and result-oriented towards customer service delivery
  • Good command of both written & spoken English, Cantonese and Mandarin
  • Pleasant, customer oriented, good communication and problem solving skills
  • Self-motivated, able to work independently and under pressure
  • Knowledge of MS Office and Chinese Word Processing

We offer attractive remuneration package and excellent development. Please send your application with expected salary via e-mail [via CTgoodjobs  ] or to People Department, A. S. Watson Retail Hong Kong, Watson House, 1-5 Wo Liu Hang Road, Fo Tan, N.T.

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the A.S. Watson Group. All personal data of unsuccessful applicants will be destroyed within 12 months from the date of application.

More job information
Job ref no. CT3124955-01#0034
Job Function
  • Fotan
Employment Term
  • Full-time
  • 2 years - 3 years
Career Level
  • Non-management level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree