Job ref no.: CT3124963-01#0031

Customer Service Officer


  • 5-day week
  • Compassionate leave
  • Discretionary bonus
  • Family medical plan
  • Marriage leave
  • Medical plan


  • Handle telephone & email enquiries and resolve customers' complaint in a professional manner
  • Provide proactive follow-up and premium service to clients
  • Prepare regular CS reports written in both Chinese & English
  • Responsible for any ad hoc assignment if required


  • Tertiary educated or above
  • Minimum 2 years working experience in related to customer servicing
  • Strong customer service mind and result-oriented towards customer service delivery
  • Good command of English, Chinese in both written and spoken (including Mandarin)
  • Self-driven in problem solving and proactive team player

An attractive salary and benefit package will be offered. Interested parties please forward detailed resume stating expected salary to: Human Resources Department, PARKnSHOP (HK) Limited, Watson House, 1-5 Wo Liu Hang Road, Fo Tan, N.T. or fax to 2356-8545 or email to [our mailbox through CTgoodjobs Apply Now ].

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the A.S. Watson Group. All personal data of unsuccessful applicants will be destroyed within 12 months from the date of application.


More job information
Job ref no. CT3124963-01#0031
Job Function
Employment Term
  • Full-time
  • 2 years
Career Level
  • Entry level
  • Asso. Deg or High Dip