Job ref no.: CT3127299-01#0120
Bank SinoPac 永豐銀行

Customer Service Officer

Bank SinoPac 永豐銀行

Job Responsibilities:

  • Respond to customers queries and requests via phone and email
  • Confirm transaction instructions / applications with customers
  • Handle and support customers to solve the internet banking service and data maintaining
  • Prepare account opening documents for individual and corporate customers
  • Responsible for Customer Due Diligence and KYC review
  • Support teammates to finish daily operations and ensure conduct working procedures and regulatory requirements
  • Assist team leader to monitor daily jobs efficiency and achievement all job duties

Job Requirements:

  • Form 7 or above
  • Minimum 1-3 year working experience in operations for banking service is preferred
  • Fluent in Putonghua, good command of spoken and written English and Chinese
  • Strong ability to work independently, attentiveness to details, with positive minded and good common senses
  • Good knowledge of computer software, MS Office and both of Chinese and English typing
  • Quick response to deliver professional services to meet our customers need

Apply methods:

Interested parties please send your application letter & resume with salary expected to Human Resources Manager via the following channels.

  1. By email: [via CTgoodjobs Apply Now ]; or
  2. By fax: 2851-3163; or
  3. By post: Human Resources Manager, Bank SinoPac, 18/F, One Peking, 1 Peking Road, Tsim Sha Tsui, Kowloon.

Bank SinoPac is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. Personal data collected will be used strictly for recruitment purposes only. 

More job information
Job ref no. CT3127299-01#0120
Job Function
Employment Term
  • Permanent
  • Full-time
  • 1 year - 3 years
Career Level
  • Non-management level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip