Posted on 2021-10-08
Eddid Securities and Futures Limited

Customer Service Officer

Eddid Securities and Futures Limited

Eddid Securities and Futures Limited (Eddid Securities and Futures) is a core member of the Eddid Holdings Group. It was incorporated in Hong Kong in 2015. It relies on professional investment and research capabilities, excellent business capabilities, and comprehensive competition with abundant capital strength.

Possessing the profession, we successively obtained the 1, 2, 3, 4, 5 & 9 regulated activity licenses issued by Hong Kong SFC (Central Code: BHT550), and also a HKSE Participant (02047) (OTP-C broker code: 0974 and 0977). As a leading new first-line Internet licensed brokerage firm, EDDID Securities & Futures is committed to providing investors with an intelligent, one-stop global trading service platform. Currently, our businesses covers Hong Kong stocks, US stocks, Hong Kong futures, global futures and asset management, etc.

EDDID Securities & Futures attaches great importance to the improvement of overall investment and research strength, actively attracts and trains outstanding investment and research talents, integrates information, reporting, investment education and financial technology intelligence, empowers investment decisions every kilometer, and helps investors strive for over-predicted return on investment.

To cope with rapid expansion in the Great China region, we are recruiting capable talent to join us.

Key elements of the job will involve:

  • Handle new account opening, perform KYC and AML checking, input and maintain client’s information
  • Provide quality customer services and handle all client's enquiries and feedback
  • Support clients and Dealing Team to execute trading orders of Hong Kong/others stocks markets
  • Handle trade settlement in a professional manner & all business related application
  • Offer support services to a client base covering Hong Kong and PRC & Overseas market

The ideal candidate should be a :

  • Post-secondary education or above
  • 1-2 years experience in customer services, preferably in the fields of banking and finance
  • Fluency in Mandarin and good command of English and Chinese
  • Good team player with Good communication and interpersonal skills
  • Holder of SFC Type 1 & 2 licenses is preferred but not a must
  • Knowledge of Ayers Front and Back office trading operating platform will be an advantage

We offer an exciting career opportunity to the successful candidate. Please email your detailed resume with current and expected salary and availability by clicking Apply Now.

All information provided will be treated in strict confidence and used solely for recruitment purposes.

More job information
Job Function
  • Wanchai
Employment Term
  • Permanent
  • Full-time
  • 1 year - 2 years
Career Level
  • Entry level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
  • 5-day week
  • Discretionary bonus
  • Education subsidies
  • Medical plan