Posted on 2021-11-15
K. Wah International Holdings Limited

Customer Service Officer

K. Wah International Holdings Limited

Job Responsibilities:  

  • Assist with handover logistics, and work with internal/ external parties to ensure timely and effective service to customers
  • Provide after-sales services and follow up proactively
  • Handle and respond to customer enquire
  • Assist in sales activities and operations
  • Provide tours for potential buyers inside property, common area and recreational facilities
  • Support on-site logistics
  • Compile operation reports on number of visitors and customer feedback
  • Maintain inventory of materials and others upon request

Job Requirements:  

  • Diploma holder or above
  • 1 to 2 years of relevant experience in particular handover of residential properties or client-facing customer service role
  • Good command of spoken & written Cantonese and English, basic skills in Mandarin
  • Good interpersonal and communication skills, good telephone manner and responsive to clients’ enquiries
  • Positive working attitude, responsible and result-oriented
  • Good listener
  • Proficient in MS Office application (Excel, Word, PowerPoint and Chinese Word Processing)

* Please visit our website www.kwih.com for more details *

Interested parties please send resume with salary expectation and availability to Human Resources Department, K. Wah International Holdings Limited, 29/F, K. Wah Centre, 191 Java Rd., North Point, H.K. or by e-mail to [via CTgoodjobs Apply Now ].

All personal data provided by applicants will be used strictly for recruitment purpose only. All applications will be retained for a maximum period of 2 years and may be considered for other suitable positions within the Group.

More job information
Salary
Job Function
Location
  • North Point
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year - 2 years
Career Level
  • Non-management level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree