Posted on 2022-01-06

Customer Service Officer

Lloyd Karson International Limited

Our client is a professional wedding styling consulting firm for brides, offers customers experience professional makeup artists and hairstylists specialised in natural and timeless bridal styling, located in Central, Hong Kong.

They are now looking for a mature, capable and positive calibre to join the team as Customer Service Officer as follows:

Job Responsibilities:

  • Handle customer enquiries and service requests in a good manner through email, WhatsApp, online platforms and phone calls
  • Handle and follow up customer and agent ’s inquiries, complaints or quotations
  • Coordinate between internal resources and customers to ensure booking and service fulfillment
  • Maintain and update customer database
  • Provide administration support within the department

Job Requirements:

  • F.5 / DSE graduated with minimum 1 year relevant experience
  • Experience in Online Communication / Social Media Platform is definitely an advantage
  • Fluent in spoken Cantonese is a must, Good command in both written and spoken English and Chinese
  • Good communication and interpersonal skills
  • Must be responsible, self-motivated and can work under fast-pace environment
  • Proficiency in MS office and Chinese word typing
  • Immediate available is highly preferred
- 5 days work week (Monday to Friday)

Interested parties, please send your full CV with current, expected salary and date of available to info(at)joman.co

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.
More job information
Salary
  • 11,000 - 15,000 / month
Benefits
  • 5-day week
  • Discretionary bonus
  • Insurance plan
  • Medical plan
Job Function
Location
  • Central
Industry
Employment Term
  • Permanent
  • Full-time
Experience
    N/A
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE