As our CUSTOMER SERVICE OFFICER, you will have to:
Perform all-round receptionist duties including greeting and offering assistance to all kinds of guests and students attentively, handling incoming calls, enquiries and complaints professionally at Jockey Club Kitchee Centre;
Assist services at Reception, Tuck Shop, Kiosk, Cafeteria Cashier, and for any other indoor or outdoor functions whenever necessary, to ensure smooth daily operations of the Centre;
Carry out basic general administrative duties such as data entry, procurement of office supplies, etc.;
Support events of the Club by assisting logistics and pitch set-up, arranging amenities and jerseys, providing on-site support on match days, academy trials, etc.;
Handle other ad hoc tasks as assigned, including assisting in the implementation of anti-epidemic precautionary regulations.
REACH US OUT if you are equipped with:
Minimum 1 year experience in customer service, catering function, hospitality industry, or administration.
A flexible, proactive and customer-service-oriented attitude;
Good interpersonal, communication, and multi-tasking skills;
Fluency in spoken English and Cantonese
Good level of proficiency in MS Excel, Outlook and Word
Willingness to work on roster basis and for outdoor functions;
Remuneration will be commensurate with qualifications and experience.
Interested parties please email your resume including present and expected salary to us by clicking Apply Now.
All information collected will be treated in strict confidence and used for recruitment purpose only.
Jockey Club Kitchee Centre is looking for a cheerful, friendly and dedicated CUSTOMER SERVICE OFFICER to join our team in delivering all-round and quality customer service and operations support at our Centre.