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Job ref no.: CT3113945-01#0040
SDM Jazz & Ballet Academie Co. Limited

Customer Service Officer/Assistant

SDM Jazz & Ballet Academie Co. Limited

Benefits
  • 5-day week
  • Competitive pay
  • Medical plan

Responsibilities

  • Assist in developing and maintaining business relationship with existing and potential clients by providing professional and quality services
  • Deal with complaint case from customer
  • Handle cold call for potential customer for company offer
  • Handle hotline enquiries from customer
  • Other ad-hoc duty as assigned

Requirements

  • Diploma or above
  • A minimum 2 years’ experience in customer service or telemarketing
  • Knowledge in call centre operations, workflow and procedure on Hotline Operation specific is highly preferred
  • Good analytical and problem solving skills
  • Good command of spoken & written Chinese and English, proficient in Putonghua speaking is an advance
  • Proficient in PC applications including MS Word, Excel and Chinese Word Processing
  • Candidates with less experience would be considered as Customer Service Assistant 

We offer a competitive remuneration package and career prospect. We provide friendly and dynamic working environment to the right candidate. Interested candidates are invited to send their full resume with expected salary to [via CTgoodjobs Apply Now ]

For more company details, please visit our website at www.sdm.hk

SDM is an equal opportunity employer. It provides equal opportunity to all employees and applicants for employment in accordance with all applicable laws and regulations.

Personal data collected will be treated in the strictest confidence and only be used for recruitment related purpose. Applicants who do not receive notification for interview within four weeks may consider their application unsuccessful.

More job information
Job ref no. CT3113945-01#0040
Salary
  • N/A
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 2 years - 7 years
Career Level
  • Non-management level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree