Customer Service Officers

The key to our customer service department is our dedication to supporting the students, parents and teachers at CANA Elite.

As our customer service officer, you will be working directly with parents and students as well as ensuring that the smooth running of our day-to-day operation.

Job Responsibilities:

• Provide professional and comprehensive customer service aiming to establish and retain relationship with students/parents
• Interact and work directly with parents and students via smooth handling of walk-in/telephone/email inquiries and lesson booking
• Ensure the smooth running of day-to-day reception operation of the centre

Requirements:

• Tertiary education students/graduates with excellent communication and interpersonal skills
• Previous experience in customer service and hospitality is a definite advantage
• Able to work in a muti-cultural environment
• Good command of speaking in English and Cantonese, Mandarin is a plus
• Attention to detail and good problem solving skills
• Competent computer skills

Interested parties please click Apply Now to apply job.