comScoreTag Job - Customer Service - Premium Members - Strong English required, Links International
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Links International

Links International is an award-winning industry leader in innovative human resources outsourcing in Asia. Links was established in 1999 and has offices in Hong Kong, Singapore, Shanghai, Beijing, Macau and Zhuhai. 

We offer a broad range of services, ranging from both retained and contingent recruitment, to payroll and visa processing, designed to cover all aspects of your human resources processes, enabling your team to focus on higher value, strategic activities.

* Personal data collected will be used for recruitment purposes only.

Customer Service - Premium Members - Strong English required

Job Ref.CT3111553-01#9986

Company Description

A prestigious global MNC with westernized culture is currently looking for a highly talented candidate to serve their international clients. Attractive fringe benefits and stable 5-day working hours are offered by the company. 

Job Responsibilities
  • Handle general phone calls and email inquiries timely and tactfully
  • Provide professional and excellent customer services to clients
  • Identify clients' needs and provide the information or solution as required
  • Perform ad-hoc task as required by supervisor
  • To feedback customers’ comments to superior for service improvement
  • To make suggestions for improving customer satisfaction 
Job Requirements 
  • 3 + years working experience in Customer Service/Client Servicing 
  • Knowledge in call center operation workflow and procedures is preferred
  • Speak fluent English and Mandarin 
  • Customer-oriented, strong communication and problem solving skills
  • Self-motivated, independent and able to work under pressure
  • Out-standing interpersonal , easy going and attentive to details
  • Proficient in MS office application

Interested parties please click “Apply Now" to apply job.

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Job Ref No.
CT3111553-01#9986
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Benefits
  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Insurance plan
  • Medical plan
Employment Term
Experience
Career Level
Education
N/A
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