Job ref no.: CT3116509-01#0095
Edko Films Limited

Customer Service Representative V Hotline and Membership Service (Full time x2)

Edko Films Limited

  • Education subsidies
  • Extra maternity leave
  • Flexible working hours
  • Marriage leave
  • Medical plan

Job Description:

To handle all customer service related matters, include

  • answer enquiries and handling complaints through phone, email or face to face
  • update information on our website and telephone ticketing system
  • data entry, filing and administration work
  • maintain daily operation of hotline office and the membership database
  • assist to promote & operate members activities
  • handle daily operation tasks such as members registration, membership renewal and DVD/Soundtrack borrowing service, merchandise selling etc.
  • execute and participate at diversified film festivals, movie sharing sessions, preview screenings etc
  • Entry level, monthly salary HKD11500-HKD12500, 6 days per week, shift-duty and work on public holidays are required


  • enjoy to communicate with people, cheerful, responsible and able to work independently
  • DSE or above
  • good in written and spoken Chinese and English, Mandarin is preferred but not a must
  • experiences in customer service hotline or frontline
  • basic computer skills, e.g. Chinese word processing, word, excel, emails
  • passionate in film or culture preferred but not a must


  • Career growth & development opportunities
  • Comprehensive training program
  • Night travel allowance
  • Night duty allowance
  • Medical Benefits
  • Complimentary movie tickets
  • Employee education allowance
  • Holidays(CNY & X’mas) duty allowance

Interested parties please send your full resume with present and expected salary, also the date available via e-mail: [via CTgoodjobs Apply Now ][via CTgoodjobs Apply Now ] 

All the information would be used for recruitment only.

More job information
Job ref no. CT3116509-01#0095
  • 11,000 - 13,000 / month
Job Function
  • Yaumatei
Employment Term
  • Permanent
  • Full-time
  • 0 year - 1 year
Career Level
  • Entry level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
Require to Travel
  • No travel