Job ref no.: CT3116509-01#0109
Edko Films Limited

Customer Service Representative V Hotline and Membership Service (Part time)

Edko Films Limited

  • Flexible working hours

Job Description:

To handle all customer service related matters, include

  • answer enquiries and handling complaints through phone and email
  • update information on our website and telephone ticketing system
  • data entry, filing and administration work 
  • maintain daily operation of hotline office and the membership database
  • assist to promote & operate members activities
  • handle daily operation tasks such as members registration, membership renewal and DVD/Soundtrack borrowing service, merchandise selling etc.
  • execute and participate at diversified film festivals, movie sharing sessions, preview screenings etc
  • Hourly rate $45, Minimum 3 days per week, 9 hrs per day and work on Sat and public holidays are required


  • enjoy to communicate with people, cheerful, responsible and able to work independently
  • F.5 or above
  • good in written and spoken Chinese and English, Mandarin is preferred but not a must
  • with hotline experience is an advantage
  • basic computer skills, e.g. Chinese word processing, word, excel, emails
  • passionate in film or culture preferred but not a must


  • Complimentary movie tickets
  • Career growth & development opportunities
  • Comprehensive training program
  • Night travel allowance
  • Night duty allowance
  • Medical Benefits
  • Employee education allowance
  • Holidays(CNY & X’mas) duty allowance

Interested parties please send your full resume with present and expected salary, also the date available via e-mail: [via CTgoodjobs Apply Now ][via CTgoodjobs Apply Now ]

All the information would be used for recruitment only.

More job information
Job ref no. CT3116509-01#0109
  • 40 - 45 / hour
Job Function
  • Yaumatei
Employment Term
  • Part-time
  • 0 year - 1 year
Career Level
  • Entry level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip