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Job ref no.: CT3114251-01#0036
Adecco Personnel Limited

Customer Service Representative (Airline & Lifestyle Goods)

Adecco Personnel Limited

Benefits
  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Gratuity
  • Insurance plan
  • Medical plan
  • Year-end bonus
  • K + 2 more

Responsibilities
• Provide professional member service to program members
• Handle incoming enquiries regarding flight, hotel and lifestyle goods
• Manage and execute requests from guests regarding quotation, flight/hotel reservation, airfare, ticket/room conditions and frequent flyer program
• Retain loyalty and achieve total customer satisfaction
• Feedback member comments for service improvements

Requirements
• Foundation Certificate or above in any discipline
• Recent graduates are welcomed
• Strong interest in customer care/client servicing
• Strong customer relationship management mindset is mandatory
• Customer-centric with good manner and effective communication skills
• Native in Cantonese, Fluent in English and Mandarin
 

Benefits
• 5-days-work
• Structured and comprehensive training
• Career development
• Medical and Dental insurance

Interested parties, please CLICK HERE to apply online. Please note that only short listed candidates will be notified. All information gathered will be treated in strict confidence and solely used for recruitment purposes.

 

 

More job information
Job ref no. CT3114251-01#0036
Salary
  • 13,000 - 18,000 / month (negotiable)
Job Function
Industry
Location
  • Tsuen Wan
  • Tai Kok Tsui
Employment Term
  • Permanent
  • Full-time
Experience
  • 0 year - 5 years
Career Level
  • Entry level
Education
  • Diploma or equivalent