Posted on 2022-01-04
UPS Parcel Delivery Service Limited

Customer Service Representative - CRG

UPS Parcel Delivery Service Limited

Key Responsibilities

  • Handle customer enquiries of delivery service by emails and calls
  • Handle shipment tracing and claim paperwork
  • Update customer the follow up result in timely manner
  • Compiling reports for the department, support frontline operation and clerical work
  • Perform any ad hoc duties assigned by supervisor

Who We Are Looking For

  • F.5 or above
  • 1 year customer customer experience in hotline center or shipping industry (Fresh graduates will also be considered)
  • Willing to learn
  • Have passion for logistics industry
  • Able to work under pressure and independently
  • Customer-oriented with strong communication skills
  • Immediate availability is preferred

What we can offer

  • Attractive Salary Package
  • Guaranteed Double Pay
  • Performance Bonus
  • 5-day work week (Mon-Fri)
  • Paid Annual Leave
  • Medical Insurance
  • Life Insurance
  • Fruitful Training Opportunities
  • Career Development Opportunities
  • Stable, Open and Friendly Working Environment
  • Work Location: Lai Chi Kok (nearby MTR Station) 
More job information
  • 5-day week
  • 13-month pay
  • Discretionary bonus
  • Insurance plan
  • Medical plan
  • Shuttle bus
Job Function
  • Lai Chi Kok
Employment Term
  • Permanent
  • Full-time
  • 1 year - 6 years
Career Level
  • Entry level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip