Job ref no.: CT-CCD-CSA (CT3119574-01#0086)
A.S. Watson Industries

Customer Service Representative / Customer Service Assistant

A.S. Watson Industries

  • 5-day week
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Family medical plan
  • Marriage leave
  • Meal allowance
  • Medical plan
  • Shuttle bus
  • … + 4 more

Duties :

  • Handle order, invoice processing, printing and dispatch to logistic / technical teams
  • Provide warm reception to walk-in customers who order and pick up goods by themselves
  • Assist inbound calls and retrieve voicemails & call back records
  • Maintain accurate records on all orders, inquiries & required reports
  • Require to stay behind or return to office for batch order & invoice processing when typhoon signal no. 8 or above is hoisted 

Requirements :

  • DSE or above
  • Minimum 1 year related customer service experience
  • Energetic, well-organized and able to work independently
  • Good communication and interpersonal skills
  • Good command of written & spoken English and Chinese
  • PC Knowledge in MS Excel, Word & Chinese Word Processing
  • Fresh graduate are welcomed to apply


We offer competitive salary, discretionary performance bonus, medical and retirement benefits, free company coach services and excellent career prospects. Please send your resume together with salary expectation by mail or email to :

Email address :  [via CTgoodjobs Apply Now ]

The Human Resources Department, A.S. Watson Industries

6 Dai Li Street, Taipo Industrial Estate, Taipo, New Territories.

For more information, please visit our website at

We are an equal opportunity employer. The information provided will be treated in strict confidence and only be used for consideration of application for similar posts within the A.S. Watson Group of Companies.

Applicants not hearing from us within 6 weeks from the date of advertisement may consider their application unsuccessful. All personal data of unsuccessful applicants will be destroyed within 12 months. 

More job information
Job ref no. CT-CCD-CSA (CT3119574-01#0086)
  • N/A
Job Function
  • Tai Po
Employment Term
  • Permanent
  • Full-time
  • 1 year
Career Level
  • Entry level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip