Job ref no.: CT3116509-01#0097
Edko Films Limited

Customer Service Representative - MOViE MOViE Cityplaza (Part time)

Edko Films Limited

  • Flexible working hours


  • 執行及參與不同類型電影節、電影分享會、電影優先場等文化活動
  • 協助宣傳及執行會員活動
  • 處理前線工作包括會員入會、續會、講解MOViE MOViE戲院活動及電影頻道資訊等等日常運作
  • 管理會員資料庫
  • 經電話及電郵解答會員查詢
  • 時薪$42,每星期上班最少3天,每天上班最少8小時,需輪班及於公眾假期工作
  • 輪班時間為早上7時至凌晨1時


  • 喜歡與人溝通、富責任感、熱誠、態度友善、具獨立處事能力
  • 中五畢業或以上
  • 中英文良好,能以英語溝通,懂普通話者更佳
  • 有前線服務經驗 / 居住港島東區或將軍澳者可獲優先考慮
  • 具基本電腦知識,如中文輸入法、Word、Excel、Email等


  • 良好晉升機會
  • 提供完善的培訓計劃
  • 夜班交通津貼
  • 夜班津貼
  • 醫療福利
  • 電影贈券
  • 員工進修津貼
  • 指定假日(聖誕及新年)上班津貼



Job Description:

Handling all customer service-related matters, including:

  • Execution and participation at diverse film festivals, movie sharing sessions, preview screenings etc.
  • Assistance in promotion & operation of members’ activities
  • Handling of daily operation of frontline membership counter, such as member registration, renewal, introducing MOViE MOViE cinema happenings & channel highlights etc.
  • Maintaining membership database
  • Answering enquiries and handling complaints via email and telephone
  • Hourly rate $42, Min. 3 days / week, min. 8 hours/day, on shift and must work on public holidays 
  • Shift hour from 7am to 1am


  • A love and aptitude for communicating with people, a cheerful disposition, trustworthy, responsible and possessing an ability to work independently
  • F.5 education or above
  • Proficient in written and spoken Chinese and English, Mandarin is preferable but not essential
  • With experience in frontline member service / live in Eastern District, Hong Kong side, Tseung Kwan O would be an advantage
  • Basic computer proficiency, e.g. Chinese word processing, word, excel, email
  • Passion for film or culture preferable but not essential


  • Career growth & development opportunities
  • Comprehensive training program
  • Night travel allowance
  • Night duty allowance
  • Medical Benefits
  • Complimentary movie tickets
  • Employee education allowance
  • Holidays(CNY & X’mas) duty allowance

Please email us your CV, current salary and available date for interview. Applications will be treated in strict confidentiality. Personal data collected will be used for recruitment purpose only.

Interested parties please email full resume with present and expected salary, and date available to [via CTgoodjobs Apply Now ]. Please specify the position you apply in the email subject.


Applications will be treated in strict confidentiality. Personal data collected will be used for recruitment purpose only.



More job information
Job ref no. CT3116509-01#0097
  • 40 - 45 / hour
Job Function
  • Taikoo Shing
Employment Term
  • Part-time
  • 0 year - 1 year
Career Level
  • Entry level
  • F.5- F.7 or DSE