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Job ref no.: 318/CSR/PEC/HKTDC
Hong Kong Trade Development Council

Customer Service Representative

Hong Kong Trade Development Council

Responsibilities:

  • Perform telemarketing and maintain good customer service
  • Communicate up-to-date information to prespective customers on online package entitlement
  • Promote hktdc.com - Small Orders and assist in DIY usage
  • Provide on-site support on promotion of online service to local and overseas exhibitors during HKTDC trade fairs 

Requirements:

  • Form 5 or above
  • Preferably with past experience in customer service/telemarketing/telesales
  • Good telephone manner
  • Effective communication and interpersonal skills
  • Good PC knowledge (Excel in particular) and internet experience
  • Self-motivated, outgoing and result driven personality
  • Fluent in Cantonese and good command of English and Mandarin
  • Willing to work overtime and at exhibitions over weekends and public holidays

Remuneration and Benefits:

The successful candidate will be appointed on a fixed-term contract basis, renewable subject to operational needs. Salary will be commensurate with qualifications and experience. 

Application Procedure:

Interested candidates are invited to complete the application form on our website at http://www.hktdc.com/careers.html on or before 20 July 2018. Those who do not hear from us within EIGHT WEEKS after the closing date may assume their applications were unsuccessful.

All information provided by applicants will be treated in strict confidence and used only for recruitment purposes. Applicants may be considered for other suitable positions within the Council. Their personal data will be destroyed six months after the selection is finalised.

More job information
Job ref no. 318/CSR/PEC/HKTDC (CT3115227-01#0110)
Salary
  • N/A
Job Function
Industry
Location
  • Wanchai
Employment Term
  • Contract
  • Full-time
Experience
  • 0 year - 2 years
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree