Job ref no.: CT3118759-01#0002
Carl Zeiss Far East Co. Ltd.

Customer Service Representative

Carl Zeiss Far East Co. Ltd.

  • 13-month pay
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Flexible working hours
  • Medical plan
  • Transportation allowance
  • Year-end bonus
  • … + 2 more


To be responsible to maintain the company’s CRM system and all customer service related activities. Support the sales manager to ensure the company’s sales budget & objectives for the region/customer is met. The main goal is to improve customer satisfaction through a value-added purchasing experience; as part of the team to develop the ZEISS brand in Hong Kong.

Customer Service

  • Answering customer enquiries;
  • Taking orders and entering orders onto ERP system;
  • Handle complaints;


  • School Certificate or above
  • 2 years working experience in customer service is preferred
  • Industry or related product experience is preferred
  • Familiar with MS Office and ERP system is required
  • Good Command in both spoken and written English and Mandarin
  • Willing to learn and work on shift (9am to 6pm or 11am to 8pm)
  • Immediate availability is preferred

We offer attractive remuneration package and benefits with 15 months salary including 5-day work.
Interested parties please send resume with current and expected salary.

(Personal data provided by job applicants will be used for recruitment purpose only. You may consider your application unsuccessful if you do not hear from us within 3 weeks.)


More job information
Job ref no. CT3118759-01#0002
  • N/A
Job Function
  • Kwai Fong
Employment Term
  • Permanent
  • Full-time
  • 2 years
Career Level
  • Entry level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree