Job ref no.: CT3118579-01#0165
Toys

Customer Service Representative

Toys"R"Us (Asia) Limited

Benefits
  • 5-day week
  • Discretionary bonus
  • Medical plan

Responsibilities:

  • Help customers on enquiries about products, promotions and membership program through hotline and email
  • Conduct online chats with customers, ensuring they enjoy a smooth and pleasant e-shopping experience
  • Resolve the issues raised by customers through communications with other departments
  • Assist corporate customers with bulk purchases and coordinate the sales process


Requirements:

 

  • HKDSE or above
  • One year experience in customer servicing sector
  • Good command of spoken and written English, Cantonese & Mandarin 
  • Proficient in Chinese & English word processing
  • Customer-oriented with good telephone manners, communication and problem-solving skills  

We offer 5-day work week and comprehensive benefits like birthday leave, child care leaves, study sponsorship, life insurance and medical coverage to the right candidate. Please forward your resume stating current/last salary with salary expectation and date available to career.hkg@ toysrusasia.com

Please visit our website at http://www.toysrus.com.hk/

(All information collected will be used for recruitment related purpose only. It might also be disclosed to other associated companies of Fung Group and Toysrus Group for job matching of similar vacancies.)
 

More job information
Job ref no. CT3118579-01#0165
Salary
  • N/A
Job Function
Industry
Location
  • Lai Chi Kok
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip