Job ref no.: CT3122540-01#0023
Hong Kong Business Aviation Centre Ltd

Customer Service Representative

Hong Kong Business Aviation Centre Ltd

  • 5-day week
  • 13-month pay
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Medical plan
  • Special / extra leave
  • Transportation allowance
  • … + 2 more

Job Duties:

  • Attend the Customer Service counter, respond to queries and perform administrative duties
  • Coordinate with operations department on daily operation
  • Coordinate with the Protocol, the Government VIP lounge and control authorities when there are VVIP flights
  • Prepare and ensure the accuracy of all invoices before presenting to pilot in command for signature or collect payment prior aircraft departure
  • Provide service to passengers and crew members for all flights
  • Coordinate aircraft catering services
  • Liaise closely and coordinate with overseas agents, aircraft operators on flight operation and services requirement
  • Coordinate between aircraft operator and government authorities for landing / departure permits approval
  • Other ad hoc duties as assigned by Superior


  • Degree holder with at least 1 year’ relevant experience or Diploma holder with at least 3 years' relevant experience
  • Customer-oriented with strong interpersonal skill and serving attitude
  • Initiative, detail-oriented and good team player
  • Good command of both spoken and written English & Chinese
  • Holder of Driving License 1, 2 is an advantage
  • Willing to work on shift duty 

Job Location: Airport Area

We offer attractive remuneration package including: 5-day work, year-end bonus, discretionary bonus, transportation allowance, birthday leave, dental and medical coverage.

Interested parties please  forward a copy of full CV with expected salary to The Human Resources Department by fax 2215 3900 or by email to [via CTgoodjobs Apply Now ]

We are an equal opportunity employer and welcome applications from all qualified candidates.  All information received will be kept in strict confidence and for recruitment purpose only.  Applicants who do not hear from us within 4 weeks may consider their application unsuccessful and the data will be destroyed within 12 months of receipt.

More job information
Job ref no. CT3122540-01#0023
Job Function
  • HK International Airport
Employment Term
  • Permanent
  • Full-time
  • 1 year - 6 years
Career Level
  • Non-management level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
Require to Travel
  • No travel