CUSTOMER SERVICE REPRESENTATIVES 客戶服務代表

CUSTOMER SERVICE REPRESENTATIVES

Job description:

To handle customers’ enquiries and/or complaints through hotline, email, wechat and other online channels

Responsibilities:

• Provide services and resolutions to meet customers’ needs.
• To maintain and develop good relationships with customers
• To explain company products with professional presentation
• To assist with ad hoc assignments

Qualifications:

1. F.5 or above
2. 1 year working experience
3. Knowledge in typing and written of Chinese
4. Fluent in speaking Cantonese and Mandarin, fairly in English
5. Sales Rep experiences is an advantage
6. Experiences in Banking/Financial industries is preferrable
7. Good command of computer skills

Remuneration package:

• 5 days work week (Monday-Friday, 10am-7pm)
• 7 days paid annual leave
• Basic salary $14,000+ plus monthly performance bonus
• Bank holidays
• Excellent performances will promote to CS Supervisor and to be a team leader

客戶服務代表

• 協助客戶了解平台產品及轉化
• 建立及發展客戶網絡
• 提供會員類型客戶服務
• 中高層職位空缺，晉升機會良好、協助培訓職員、管理團隊
• 5天工作(星期一至五, 10am-7pm, 銀行假期)
• 7天有薪年假
• 底薪$14,000+ 及每月業績獎金提成
• 公司每月提供固定數量客戶跟進

Interested candidates, please forward CV to [via CTgoodjobs Apply Now ] or whatsApp to 6473 5949.