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Job ref no.: CT/OCN/027/180510
Schenker International (H.K.) Limited

Customer Service Representative(s) - Oceanfreight

Schenker International (H.K.) Limited

Benefits
  • 5-day week
  • 13-month pay
  • Competitive pay
  • Discretionary bonus
  • Education subsidies
  • Insurance plan
  • Medical plan
  • Paid overtime
  • Shuttle bus
  • … + 3 more

This position is responsible for the operation of all physical planning of the cargo movement FCL to the terminal, LCL receiving in CFS and the consolidation arrangement.

Responsibilities:

  • Follow up routing order
  • Provide quality customer service; handle customer enquiries and complaints
  • Liaise with shipper / vendor / overseas offices for all daily operations process
  • Meet customers' KPI and provide feasible solutions
  • Prepare sailing schedule on time

Requirements:

  • Form 5/ HKDSE or above
  • Minimum 1 year of relevant experience in oceanfreight forwarding company
  • Good command of Cantonese and English, Putunghua is a plus
  • Proficient in MS office and Transportation Management System
  • Familiar with I/E documents, operation and consolidation
  • Customer oriented, good communication and problem solving skills
  • A good team player and willing to learn
  • Work location: Tsing Yi

We offer attractive remuneration package to the right candidate. Interested parties please send your resume in WORD format with CURRENT & EXPECTED salary and EARLIEST DATE OF AVAILABILITY.

ease quote the Job Reference Number on the subject of your application

To know more about us, please visit www.dbschenker.com/cn

(All information collected will be used for recruitment purpose only)
 

More job information
Job ref no. CT/OCN/027/180510 (CT3115122-01#0094)
Salary
  • N/A
Job Function
Industry
Location
  • Tsing Yi
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year - 5 years
Career Level
  • Entry level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
Require to Travel
  • No travel