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Job ref no.: CT3111911-01#0434
DGS International

Customer Service & Sales Support Officer – English /Italian /German /French /Dutch /Spanish (Day Shift)

DGS International

Benefits
  • 5-day week
  • 13-month pay
  • Additional subsidies
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Insurance plan
  • Medical plan
  • Paid overtime
  • Special / extra leave
  • Year-end bonus
  • … + 6 more

Job Responsibilities:

  • Provide customer service to customers buying online 
  • Use phone, instant messaging and email to provide fast response to customer enquiries on products, order status and after sales services
  • Manage order processing cycle with other departments
  • Helping customers in the online buying journey
  • Helping customers to resolve any post-sales issues 
  • Resolving escalated cases with unsatisfied customers

Job Requirements:

  • Excellent customer services experience using phone, instant messaging and email
  • Must be proficient in written and verbal English with an additional language of Italian /German /French /Dutch /Spanish
  • Photographic, Mobile Phone and / or Tablet PC Knowledge or experience is a benefit
  • Must have strong attention to details and customer focus
  • Able to work independently, autonomously as well as multi-task working
  • Immediately available preferred
  • Fresh graduates will also be considered
  • Knowledge of any other language(s) will be added advantage
  • Working hour: 10:00 a.m. - 7:00 p.m. (Mon- Fri)

** Candidates without HK working permit will NOT be considered.

 

Attractive remuneration package, commission and incentives are available for quality performance will be offered to the right candidates. Interested parties please send full resume with available date, present and expected salary to [via CTgoodjobs Apply Now ]

More job information
Job ref no. CT3111911-01#0434
Salary
  • N/A
Job Function
Industry
Location
  • Lai Chi Kok
Employment Term
  • Permanent
  • Full-time
Experience
  • 0 year - 5 years
Career Level
  • Entry level
Education
  • N/A