Our client is one of a multinational logistics and e-commerce company. Currently they are looking for Customer Service& Sales Support Office to support their team.
The position is responsible on provide customer service by phone, instant messaging and email to online customers to provide fast response to customer enquires on products, order status and after sales services. Manage order-processing cycle with order departments, assist online customers in the online buying journey and resolve any post-sales issues, ad-hoc duties when required.
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