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Job ref no.: CT3114843-01#9273

Customer Service & Sales Support Officer (Multi-language)(14k-17k x 13)

Kiwi Search (Global) Limited

Benefits
  • 5-day week
  • 13-month pay
  • Medical plan

Our client is one of a multinational logistics and e-commerce company. Currently they are looking for Customer Service& Sales Support Office to support their team.

Duties

The position is responsible on provide customer service by phone, instant messaging and email to online customers to provide fast response to customer enquires on products, order status and after sales services. Manage order-processing cycle with order departments, assist online customers in the online buying journey and resolve any post-sales issues, ad-hoc duties when required.

Requirement

  • The ideal candidate should have excellent customer service experience in phone, instant messaging and email.
  • Must be proficient in written and verbal English with an additional language of French / Polish / German / Dutch / Italian or Spanish.
  • Product knowledge in photographic, mobile phone and / or Tablet is an advantage.

Interested candidates please apply via or send CV by clicking Apply Now

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More job information
Job ref no. CT3114843-01#9273
Salary
  • 14,000 - 17,000 / month
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 0 year - 5 years
Career Level
  • Entry level
Education
  • N/A