CUSTOMER SERVICE SENIOR ASSOCIATE (5-Day Work)

九龍倉置業招聘日

日期：2023年5月27日及28日 (星期六及日)

時間：上午11時至下午7時

地點：馬鞍山新港城中心2樓天幕廣場

日期：2023年5月29日及30日 (星期一及二)

時間：上午11時30分至下午6時

地點：鑽石山荷里活廣場1樓明星廣場

Responsibilities:

• To handle enquiries and complaints from shoppers / tourists about the shopping mall
• To offer assistance / services to shoppers as needed in a helpful manner
• Shift duty from 8:00 a.m. to 10:00 p.m. is required

Requirements:

• Passionate in retail and hospitality work
• Pleasant, proactive and customer-oriented with good manners
• F. 5 / DSE / Diploma holder or above preferably in Hospitality / Travel / Business-related disciplines
• 1 - 2 years of experience in customer service, hospitality or sales industry
• Fresh university graduates with some part-time experience in customer service field will also be considered
• Good command of spoken Cantonese, English, Putonghua

Successful candidates will be provided with a tailor-made induction course to get familiar with our shopping mall and to acquire necessary customer service skills. On-going classroom and on-the-job trainings will be provided where appropriate for a successful long-term career development within the Company.

We offer competitive remuneration package that commensurate with experience and qualifications. Fringe benefits include 5-day work week, general holidays, 14 days of annual leave, employer’s top-up MPF contribution, family medical plan, training sponsorship, employee wellness programs and other benefits.

Interested parties are invited to send full resume stating contact telephone number, date available, present and expected salary, Chinese & English exam results in HKCEE / DSE / HKAL by clicking Apply Now button.

(Personal data provided will be used strictly in accordance with the Company's personal data policy which is available upon request)