CUSTOMER SERVICE SENIOR ASSOCIATE (5-Day Work)

招聘日2023 年6 月6日 (星期二)
地點：銅鑼灣勿地臣街1號時代廣場2座2902-5室
時間：上午 10 時至下午 6 時 

Responsibilities:

• To handle enquiries and complaints from shoppers / tourists about the shopping mall
• To offer assistance / services to shoppers as needed in a helpful manner
• Shift duty from 8:00 a.m. to 10:00 p.m. is required

Requirements:

• Passionate in retail and hospitality work
• Pleasant, proactive and customer-oriented with good manners
• F. 5 / DSE / Diploma holder or above preferably in Hospitality / Travel / Business-related disciplines
• 1 - 2 years of experience in customer service, hospitality or sales industry
• Fresh university graduates with some part-time experience in customer service field will also be considered
• Good command of spoken Cantonese, English, Putonghua

Successful candidates will be provided with a tailor-made induction course to get familiar with our shopping mall and to acquire necessary customer service skills. On-going classroom and on-the-job trainings will be provided where appropriate for a successful long-term career development within the Company.

We offer competitive remuneration package that commensurate with experience and qualifications. Fringe benefits include 5-day work week, general holidays, 14 days of annual leave, employer’s top-up MPF contribution, family medical plan, training sponsorship, employee wellness programs and other benefits.

Interested parties are invited to send full resume stating contact telephone number, date available, present and expected salary, Chinese & English exam results in HKCEE / DSE / HKAL by clicking Apply Now button.

(Personal data provided will be used strictly in accordance with the Company's personal data policy which is available upon request)