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Posted on 2023-03-25
CUSTOMER SERVICE SENIOR ASSOCIATE (HOTLINE) / CUSTOMER SERVICE ASSOCIATE (HOTLINE) (5-day work)
Job MatcherJob Highlights
- To handle telephone enquiries and complaints
- Shift duty is required
- Good communication and interpersonal skills
招聘日2023 年3 月29日 (星期三)
地點：尖沙咀海港城環球金融中心北座17樓1703A室
時間：上午10時00分至下午5時 30 分
Job Responsibilities:
- To handle telephone enquiries and complaints from public and tenants in a professional manner
- To update information database and consolidate reports
- To perform administrative and ad-hoc duties as assigned
- Shift duty is required
Requirements:
- Good communication and interpersonal skills with good telephone manner and customer focus
- Form 5 / DSE or above
- Experience in property management or hospitality industry is preferred, especially in report centre or control room
- Fresh university graduates with some part-time experience in hotline service will also be considered
- Good command of written and spoken English and Chinese (including Putonghua)
- Proficiency in MS applications (Word, Excel and Chinese Word Processing)
- Candidate with more experience will be considered as Customer Service Senior Associate (Hotline)
We offer competitive remuneration package that commensurate with experience and qualifications. Fringe benefits include 5-day work week, general holidays, 14 days of annual leave, employer’s top-up MPF contribution, family medical plan, training sponsorship, employee wellness programs and other benefits.
Interested parties are invited to contact us by Whatsapp 5193 6550 or send full resume stating contact telephone number, date available, present and expected salary by pressing Apply Now below.
(Personal data provided will be used strictly in accordance with the Company’s personal data policy which is available upon request.)
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Company Overview
HARBOUR CITY, the flagship property of Wharf Real Estate Investment Company Limited, situated in the commercial hub of Tsim Sha Tsui, boasts 8.4 million square feet of prime commercial space comprising offices, retail shops, serviced apartments, hotels and club, and approximately 2,000 car parking spaces. With its over 450 shops including about 50 restaurants and one cinema, Harbour City is home to Hong Kong's largest shopping, dining and entertainment centre.
Join our winning team and make a difference in your career!
We sincerely invite high caliber, committed and professional candidates who are intelligent, dynamic and with good business acumen to join us. Interest parties are invited to send full resume to [via CTgoodjobs Apply Now ].
