Job ref no.: CT3120020-01#0025
International SOS Assistance (HK) Ltd

CUSTOMER SERVICE SPECIALIST

International SOS Assistance (HK) Ltd

We are seeking a mature individual to join us as Customer Service Specialist in the Hong Kong Assistance Centre. This is a career for individuals who aspires a fast-paced and highly challenging environment, and who has a passion to serve and provide the highest standard of medical and security assistance services for our clients.

Specific Responsibilities

This involves attending to the phone enquiries and coordinating the logistics requirement with hospital, road ambulance and aviation providers. Daily interaction with professionals around the world, both medical and security.

Required Experience and Skills

  • Expected 2-3 years experience in a customer service environment and/or hospitality industry will be an advantage
  • Bilingual with a high proficiency in English, Cantonese and Mandarin (spoken and written)
  • Patience, able to work under pressure
  • Ability to thrive and multitask in a fast paced energetic environment.
  • Intermediate MS Office Skills (Word, Excel and Outlook).
  • Working shifts with 42.5hrs/week.

We offer:

  • Has overseas exposure opportunities
  • Competitive range of benefits
  • Structured induction and training and ongoing development opportunities globally.
  • Exciting work environment, every day posing different challenges and working with people from diverse professional and cultural backgrounds.
  • REAL job satisfaction from providing help to people in need on a daily basis.

Interested candidates are invited to email your detailed resume and expected salary by clicking Apply Now We will offer competitive package to the right candidate. We are an equal opportunity employer. We value a diversified workplace and applications are welcome from all qualified candidates.

The information provided by job applicants will be treated in strict confidence and used only for recruitment-related purposes. Personal data of those unsuccessful applicants will be destroyed when they are no longer in use. If you do not hear from us within six weeks, you may assume your application has been unsuccessful

More job information
Job ref no. CT3120020-01#0025
Salary
  • N/A
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 2 years - 3 years
Career Level
  • Non-management level
Education
  • N/A