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Posted on 2021-10-09
LCX Ltd

CUSTOMER SERVICE SUPERVISOR (Salary: 20-21K)

LCX Ltd

 

Job Responsibilities:

  • To supervise a team of customer service staff and provide on-the-job training & coaching to them
  • To handle enquiries and complaints from shoppers / tourists in a professional manner
  • To plan and administer daily manpower arrangement
  • To perform other administrative duties as assigned
  • Shift duty will be required

Requirements:

  • Passionate in retail and hospitality work
  • Customer-oriented, good interpersonal skills, self-motivated, responsible and positive
  • F. 5 / DSE / Diploma or above preferably in Hospitality / Travel / Business-related disciplines
  • Minimum 5 years of experience in customer service or hospitality of which at least 2 years in supervisory role
  • Good command of spoken Cantonese, English and Putonghua

We offer competitive salary package commensurate with experience and qualifications. Interested parties please send full resume stating contact telephone number, date available, present and expected salary by clicking the Apply Now button below.

(Personal data provided will be used strictly in accordance with the Company’s personal data policy which is available upon request.)

More job information
Salary
Job Function
Industry
Location
  • Tsimshatsui
Employment Term
  • Permanent
  • Full-time
Experience
  • 5 years
Career Level
  • Middle management level
Education
  • Diploma or equivalent
Benefits
  • Compassionate leave
  • Competitive pay
  • Discretionary bonus
  • Extra paternity leave
  • Family medical plan
  • Medical plan
  • Paid overtime
  • … + 2 more